6 Contemporary Concepts For Your On-line Coaching Podcasts
Podcasts aren’t only for auditory learners preferring to hear somewhat than learn. Each member of your workforce can profit from weekly episodes that supply pointers and private anecdotes. Particularly those that are susceptible to on-the-job errors that damage your revenue margin or put lives in danger. They will hear in the course of the morning commute, earlier than a giant assembly, or on the gross sales ground to keep away from frequent slip-ups. Better of all, these help assets are discreet and downloadable. Listed below are 6 out-of-the-box concepts to your subsequent on-line coaching podcast.
1. Private Tales That Create A Connection
Inform staff a narrative about the way you made a mistake up to now and what you probably did to treatment the issue. Allow them to know that everybody can falter every so often, even skilled coworkers who’ve risen up the company ladder. They’re going to take consolation (and inspiration) realizing that you simply misplaced your cool as soon as throughout a battle or mishandled a buyer grievance. Simply just remember to do not get too private. They have to nonetheless view managers, supervisors, and different higher-ups as prime examples, which can be tough if the eLearning podcasts make them query whether or not the workforce chief actually deserves their function based mostly on private biases or opinions they revealed in the course of the episode. You wish to kind a connection, not make them see you in a much less favorable gentle.
2. Troubleshooting Suggestions
Produce two-minute troubleshooting eLearning podcasts that discover particular compliance dangers or activity points. If you’re unaware of ache factors, conduct surveys and assessments to get inspiration for upcoming episodes. For instance, lots of your staff need assistance with current regulatory adjustments or new activity protocols. Spotlight the highest 5 frequent errors or misconceptions that staff ought to know. Then supply recommendations on how you can enhance productiveness and keep away from violations.
3. Fast Recaps With Comply with-Up Reflections
Staff might have a quick reminder of what they realized within the certification course or what was coated over the past stay occasion. The difficulty with these fast recaps is that they will trigger cognitive overload. They’re bite-sized however condensed. Staff could discover it difficult to assign that means even when they will take up the takeaways. So, break recaps into even smaller on-line coaching podcast classes and incorporate follow-up reflections. For instance, the two-minute episode options just one portion of the interpersonal expertise course. On the finish, encourage listeners to judge their very own efficiency. How have they used these expertise up to now? Are there any areas for enchancment that they need to handle instantly?
4. Compliance Refreshers
Compliance normally includes guidelines, rules, and authorized jargon. Nonetheless, a compliance coaching podcast distills the knowledge down so it is simpler to know. Plus, the narrator provides the all-important human component. Particularly in the event that they share a narrative or instance that ties into the compliance challenge and drives the purpose house. Develop handy and simply consumable data refreshers to bolster data and produce absent staff in control. As an illustration, the customer support staffer who was unable to attend the final workshop.
5. Efficiency Pointers
Office efficiency administration features a broad spectrum of matters, starting from skill-building to activity mastery. So, create podcasts that concentrate on distinct efficiency behaviors and obstacles. One may contain a step-by-step walkthrough of the gross sales course of, whereas one other pertains to receiving merchandise within the backroom and protected storage protocols. Staff could not even notice they’ve fashioned unfavorable efficiency habits, and a podcast discreetly factors out the issues, in addition to presents recommendations on how you can keep away from on-the-job errors and use on-line coaching assets to repeatedly enhance.
6. New Rent Acclimation Sequence
Begin a collection completely for brand spanking new hires to allow them to scale back the training curve and really feel like they’re a part of the workforce from day one. Episodes cowl every thing from the corporate gown code to transient workers introductions. Each installment helps them discover their footing and acclimate to the brand new work surroundings. For greatest outcomes, develop a singular collection for each division or group. The customer support workforce ought to have its personal on-line coaching podcast that options related expertise and challenges. It is hosted by somebody they work with day by day, like their supervisor. They immediately kind a connection as a result of it is an individual they belief and know on a private foundation. They will even guest-host their very own episode as soon as they’re extra skilled to share their phrases of knowledge.
Insider Tip: Pair Podcasts With Listening Guides
Staff may choose to learn alongside because the host discusses the subject. Or, they should entry the knowledge however cannot take heed to the episode instantly. Develop listening guides for each episode that cowl all of the necessities. You do not essentially have to repeat the script verbatim, although that’s a good suggestion for workers with listening to impairments. A listening information merely consists of the primary speaking factors and useful resource hyperlinks. As an illustration, tutorials and video demos that staff can use to increase their understanding of the subject. It might even have pop quizzes to check their comprehension or hyperlinks to further eLearning podcasts they’re going to discover helpful.
Conclusion
Errors are sure to occur; we’re solely human, and it is a part of life (at house and at work). Nonetheless, on-line coaching podcasts may also help you scale back errors and instill self-confidence in your workforce. Allow them to know that they don’t seem to be alone with private tales and troubleshooting suggestions. Encourage them to mirror on their very own efficiency and supply reminiscence refreshers for JIT help. Lastly, supply tips on how you can enhance productiveness and proficiency by each stage of the employment cycle.
You do not have to supply podcasts in-house. Scale back growth time and faucet into exterior experience by hiring an eLearning content material supplier. Our on-line listing means that you can search by answer, specialization space, and trade to seek out the suitable companion to your venture.
