The Change 2 has been out for nearly a month now and through this time some customers have been experiencing points with their Pleasure-Con 2 and different Change 2 controllers repeatedly disconnecting when utilizing the system in docked mode.
If this has come up in your finish, it would truly be because of the cables you are utilizing. As highlighted by IGNNintendo’s troubleshooting information on its official buyer assist web page notes how one option to probably get rid of this downside is to easily be sure you’re utilizing an “Extremely Excessive Pace HDMI” cable.
Nintendo: “Affirm that you simply’re utilizing an “Extremely Excessive Pace” HDMI cable to attach the dock to the TV. If it is not Extremely Excessive Pace, your console will not carry out as anticipated when docked.”
Some customers have additionally documented this downside on-line on websites just like the Reddit, and have confirmed this fast swap has resolved their downside:
“I, like a number of different customers, have been having frequent controller disconnects when utilizing both the Pleasure-Con 2 or the Change 2 Professional Controller with the Change 2 in docked mode…There may be fortunately a repair for this, and as bizarre because it sounds, it has to do with the HDMI cable in use. In case you are not utilizing the official cable, attempt switching to it”
So should you’re nonetheless utilizing the present Change HDMI or another previous cable that was already linked to your tv or monitor, seize the high-speed one included within the Change 2 field and join it to your new system’s dock. These new cables may even get the most effective out of your Change 2’s decision and efficiency on the massive display screen.
If the issue persists in docked mode, Nintendo additionally recommends checking the AC adapter to be sure you’re utilizing one which’s “highly effective sufficient”. Once more, the cable offered (mannequin NGN-01) with the Change 2 is ideally what you need, in any other case, it is beneficial you get an AC adapter that “outputs at the least 54W”.
Nintendo additionally gives varied different Pleasure-Con 2 and Change 2 controller troubleshooting on its official assist web page, so if you’re having any points together with your controllers, you possibly can work via these steps till the issue is resolved.
